Why Choose Mitchell
1? For almost 90 years you knew us by our Mitchell Manuals, a
fixture in most major repair facilities. The times have
changed and so has Mitchell 1. We have kept pace with changes in the
automotive and software industries as we have migrated our business
from manuals to our OnDemand5 software suite. One thing that hasn't
changed: our commitment to maintaining the most comprehensive
database of repair and estimating information in the
industry.
Who Uses Mitchell 1 Products and
Services? Repair professionals in independent repair shops,
service stations, automobile dealerships, educational institutions,
and libraries all over the world choose Mitchell 1 information.
Mitchell 1 ’s estimating and mechanical repair products are used by
a majority of U.S. repair facilities and many automotive aftermarket
companies. |
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OnDemand5.com
OnDemand5.com includes full vehicle
coverage, the latest Technical Service Bulletins, the industry's
best wiring diagrams, and a legendary parts and labor
guide.
New to OnDemand5.com, Google™
search finds what you're
looking for faster and easier than ever before. Unlike other
products, OnDemand5.com Google search goes beyond article titles to
find answers within entire documents - even TSBs and User
Tips.
New to OnDemand5.com is OnDemand Live. This exclusive feature
allows users to share real world tips alongside Mitchell 1 OEM
information. Monthly updates of labor times, parts information,
maintenance schedules and over 2,000 repair articles are made
seamlessly and require no action by the user. |
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OnDemand5.com Features: |
- Exclusive Google search
- Exclusive OnDemand Live
- Exclusive Color Wiring Diagrams
- Exclusive CircuitSelect
- Exclusive Oil Circuit Diagrams
- Technical Service Bulletins
- Vintage Information Labor Times
- Parts Pricing
- OEM Part Numbers
- OEM Scheduled Maintenance
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Manager/ManagerPlus
Mitchell 1 Manager/ManagerPlus provides quick and
easy access to vital customer information. Profit-enhancing
information such as recommendations, revisions, customer history and
Symptom Wizard provide integrated and reliable estimates and repair
orders.
ManagerPlus provides the added feature of
inventory control with the use of 35 reports for inventory and
purchasing. The Price/Markup Matrix allows you to progressively
scale your parts markup. |
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Why Mitchell 1 Business
Performance Services?
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Mitchell 1 Business Performance Services was created to help your aftermarket repair
business actively compete for profitable service business. Mitchell
1 will help you service a larger percentage of profitable preventive
maintenance while helping you grow your business by servicing more
of your customer's vehicles, more often. |
Customer Retention Marketing
(CRM)
CRM from Mitchell 1
integrates seamlessly with your Mitchell 1 shop management system.
Everyday you'll be turning first-time customers into loyal,
profitable customers simply by using your shop management system to
run your business. Mitchell 1 CRM Service Reminders are the first
step to optimizing your valuable customer database by
performing calculations on mileage history and driving habits to
determine the best time to help you connect with your
customers.
ServiceIntelligence
Mitchell 1 ServiceIntelligence
creates a vehicle profile for each vehicle in your customer's
household based on the detailed tracking of 25 maintenance items.
This sophisticated maintenance tracking system provides the accuracy
and credibility you need to put all of your valued customers on a
recurring maintenance program. By intelligently analyzing your
customer's service history, ServiceIntelligence pinpoints instantly
the maintenance their vehicle needs today, and on their next
scheduled visit. On that same customer report you'll easily identify
specific profit opportunities that may have previously been missed
or lost to the competition, including the previous "Recommendations"
recorded in your management system.
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"We just added ServiceIntelligence 3
months ago and, as usual, I was pleasantly surprised at the
difference it has made already, I always felt we did a good job of
performing maintenance checks on all vehicles in our shop, but with
the SI vehicle report sheets we can guarantee a consistent level of
checks every time." |
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Dalon Pobran
Inland Cars and
Trucks
Marstons Mills, MA | |
