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Business Benefits >> Identifix

IDENTIFIX DIRECT HIT
Diagnostic & Repair Information and Diagnostic Hotline Service

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Identifix Term Sheet
Identifix AAA/CAA Program Information Brochure/Flyer (View special offers)


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Who is Identifix?

Identifix News

Program available exclusively to AAA/CAA Repair Network service providers!

Get More Out of Your Shop By Putting Direct-Hit Into It

Identifix is a leading resource for vehicle diagnostics, preventive maintenance and repair information with their award-winning online tool, Direct-Hit. Direct-Hit’s user-friendly, online database of vehicle symptoms, proven short-cut tests and confirmed fixes streamlines the traditional trouble tree process by dramatically reducing the steps it takes to find the problem and the solution. This helps you fix vehicles right the first time, keeping jobs profitable and customers happy. What makes Direct-Hit different? They have compiled their information from over 20 years of Repair Hotline calls, creating an exclusive collection of accurate, tested, real-world information from shops across the country – with more than 1,500 new cases added each week! Direct-Hit also enables you to create personalized Factory Scheduled Maintenance plans so you can help your customers keep their vehicles running longer. And since the maintenance schedules come directly from the factory, you can feel comfortable delivering timely, reliable and trustworthy information in customer-friendly language they can understand and follow.

Identifix has put together a truly unique bundled services offer for AAA that is only available to AAA/CAA service providers. The bundled services offer is for a Direct-Hit subscription and also includes no cost access to the Identifix Hotline for assistance on up to two (2) vehicle problems per month. This offer cannot be combined with any other Identifix program offer.

Existing Identifix customers can also take advantage of this offer. AAA/CAA service providers who are existing Identifix web site subscribers and wish to take advantage of the AAA bundled services offer must call Identifix customer support directly (800.745.9649) and request to be converted to this exceptional AAA offer.

Program Benefits

  • Special AAA bundled services offer that includes a Direct-Hit subscription and also includes no cost access to the Identifix Hotline for assistance on up to two (2) vehicle problems per month for one discounted monthly fee.
  • Quick and effective experience-based diagnostics to help technicians increase productivity and profitability.
  • Access to largest database of pattern failures, specific vehicle symptoms, associated short-cut tests and confirmed fixes.

Identifix Repair Hotline

Even the best technicians need a little help from time to time. That’s why AAA/CAA service providers who don’t have Direct-Hit can still take advantage of experience-based diagnostic information with Identifix’s Repair Hotline – a pay-per-use technical assistance hotline staffed with over 45 OE Factory Trained, ASE Master, L1 technicians that speak your language. With five diagnostic teams (GM, Ford, Chrysler, Asian and European), their seasoned professionals answer calls only on their carline specialty so you can feel confident in speaking with a true expert.

AAA/CAA service providers receive discounted pricing when they use the Identifix Repair Hotline. Our technicians are ready to assist you 7am-7pm Central Time, Monday through Friday. To learn more about the Identifix Repair Hotline, please call (800) 288-6210 or visit Identifix.com.

For additional information about this program, contact your local AAA/CAA club representative, visit Identifix.com or call (800) 745.9649 and speak to an Identifix Market Area Representative.

To qualify for this special offer be sure to mention your AAA/CAA affiliation.

Direct-Hit Video Introduction
(YouTube)

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*All programs and business opportunities available at participating clubs. Contact your local AAA/CAA club to start using these benefits.