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CSi Complete
Business performance monitoring and customer satisfaction

Customer Satisfaction Indexing (CSI) is an important tool used for monitoring business performance and ensuring customer satisfaction. CSi Complete is offering AAA/CAA service providers' exclusive savings on phone-based customer satisfaction indexing services. The program can be used to obtain customer feedback for the purpose of driving internal and management operations, developing marketing and promotion initiatives, and ensuring long term profitability. CSi Complete processes more than 40,000 surveys monthly, have a proven track record, and can help you free up time to concentrate on the business at hand.

CSi Complete services the automotive industry with expert delivery of CSI services provided by on-site staff and management. CSi Complete provides several options for the delivery of survey results including data transfer, hard copy, PDF, online and CD ROM.

Program Features

• Competitive Pricing under national account agreement
• Multi-level service offerings
• Dedicated, on-site market research staff ensures AAA service providers get high-quality surveys
• Complete Customer Satisfaction Management Solutions
• Phone-based CSI services
• Real Time Reporting with immediate access to critical information
• Surveys are digitally recorded and can be sent via e-mail to your computer

For additional information contact Erich Keller at CSi Complete by calling 800-343-0641, X117, or email; ekeller@csicomplete.com.

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